Sales Policy
Effective Date: December 31, 2024
At TOTOBABYLAND, we are committed to providing high-quality products and excellent customer service. Our Sales Policy outlines the terms and conditions under which we sell our products, ensuring a smooth and enjoyable shopping experience for all customers.
Product Availability
We strive to ensure that all items listed on our website are in stock and available for purchase. However, due to the nature of our business, product availability may vary. In the event that an item is out of stock or unavailable, we will notify you as soon as possible and provide options for similar products or a full refund.
Pricing
All prices on our website are listed in USD and are subject to change without notice. The price charged will be the price at the time of your order. We reserve the right to correct any errors in pricing and will notify you if a pricing error is discovered after your order is placed.
Order Confirmation
After placing an order, you will receive an order confirmation email. This is an acknowledgment that we have received your order. Please note that this does not constitute acceptance of your order. We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases of product availability, pricing errors, or fraud prevention.
Payment
We accept payments through major credit cards, debit cards, and other secure online payment methods available on our website. Full payment is required at the time of purchase. We use secure encryption technology to protect your payment information.
Shipping
We offer shipping options to various locations, with shipping costs calculated at checkout. All orders will be processed within 1-2 business days. Delivery times depend on your location and the shipping method selected. TOTOBABYLAND is not responsible for delays caused by carriers, weather conditions, or other unforeseen events.
Sales Tax
Sales tax will be applied to orders where applicable, based on the shipping address. The applicable tax rate will be calculated during checkout.
Discounts and Promotions
From time to time, TOTOBABYLAND may offer promotional discounts, coupon codes, or special offers. These discounts cannot be applied to previous orders or combined with other promotions unless specified. Terms and conditions for each promotion will be provided during the checkout process.
Returns and Exchanges
Please refer to our Refund and Returns Policy for details regarding returns, exchanges, and refunds. Products must be returned in their original condition and packaging within 30 days of receiving the order.
Customer Support
We are committed to providing excellent customer service. If you have any questions or concerns about our products or your order, please contact us at:
Email: info@totobabyland.com
Phone: (815) 434-1386
Address: 630 Webster St #3E, Ottawa, Illinois (IL)
Changes to This Sales Policy
We reserve the right to update or change this Sales Policy at any time. Any updates will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
Thank you for choosing TOTOBABYLAND! We are honored to be part of your journey and look forward to helping you find the perfect products for your little one.
